Return & Refund Policy
At Ekadvice, we understand the importance of transparency and fairness in all our dealings, including our services. We strive to ensure that our clients and users have a seamless experience. However, we also recognize that circumstances may arise where refunds or returns are necessary. Therefore, we have established the following refund and return policy:
1. Refund Policy:
- Refunds will only be provided in cases where the service has been canceled or postponed by Ekadvice.
- If a user has made a payment for a service and the service is canceled or postponed by Ekadvice, a full refund will be issued.
- Refunds will be processed using the original method of payment. Please allow 5-7 business days for the refund to reflect in your account.
2. Return Policy:
- Given the nature of our services, returns are not applicable.
- Once a user has utilized our services, it cannot be returned or exchanged.
- We encourage users to thoroughly review the service details and requirements before engaging to ensure suitability.
3. Exceptions:
- In exceptional cases where there is a genuine issue or discrepancy with the service, users may request a review of their situation for possible consideration of a refund.
- Requests for exceptions to the refund and return policy will be reviewed on a case-by-case basis, and decisions will be made at the discretion of Ekadvice.
Contact Us: If you have any questions or concerns regarding our refund and return policy, please feel free to contact us. Our dedicated team will be happy to assist you.
By engaging with Ekadvice and utilizing our services, you acknowledge and agree to abide by the terms and conditions outlined in this refund and return policy. We are committed to providing a positive experience for all our clients and users, and we appreciate your understanding and cooperation.
Thank you for choosing Ekadvice.